FAQ Help Center

popular questions

Below are answers to commonly asked questions about our products, philosophy, and usage.  If you need further guidance, we’re always here to help — feel free to contact us.

Yes. Our products are available online through Pure and Whole:
https://pureandwhole.co.za/ Delivery options and timelines are managed directly by Pure and Whole.

Mend is also stocked in select health stores throughout the Garden Route.

For hygiene and safety reasons, opened and used products cannot be returned.

If you believe there may be an issue with a specific batch, please contact us. We will compare it with our batch control samples and work with you to determine the best way forward, including possible replacement where appropriate.

Results vary depending on the severity of the condition and individual health factors.

Natural formulations work differently from conventional quick fixes. Rather than suppressing symptoms, they support the body’s deeper restorative processes.

While some individuals may notice relief sooner, we generally recommend consistent use for 2–3 months to experience full effectiveness.

Wherever possible, our ingredients are organic and all are non-GMO. Our products are free from:

  • Sugar
  • Gluten
  • Dairy
  • Soy
  • Artificial colours, flavours, and preservatives

For additional clarity, we have included the Latin names of our ingredients in the Products section of our website. If you have specific allergies, we always recommend checking the ingredient list for each product before use and consulting your healthcare provider if you are unsure.

Can’t find an answer?

Can’t find an answer?

Contact Us!

popular questions

Our products are vegan and cruelty-free, and we adhere to strict ethical standards.

Mend products are classified as unregistered complementary medicines and have not been evaluated by South African Health Products Regulatory Authority (SAHPRA) for quality, safety, or intended use.

Store products in a cool, dry place away from direct sunlight. Store below 25°C.

Proper storage helps preserve the integrity and potency of the natural ingredients. Keep out of reach of children.

If you are currently taking prescription medication, we recommend consulting your healthcare provider before introducing any new natural remedies.

While our formulations are designed to be gentle and supportive, individual interactions can vary, and professional guidance ensures the best outcome for your health.

If you are pregnant or breastfeeding, please consult your healthcare provider before using any of our products.

Although we prioritize pure and carefully selected ingredients, this is a sensitive time that requires individualized medical guidance.

Our products vegan and cruelty free and follow the strictest ethical standards. Mend is an unregistered medicine and has not been evaluated by SAHPRA for its quality, safety and intended use.

please note:

Mend products are complementary in nature and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional regarding medical conditions or ongoing treatment. Individual results may vary.  

popular questions

Our products are vegan and cruelty-free, and we adhere to strict ethical standards.

Mend products are classified as unregistered complementary medicines and have not been evaluated by South African Health Products Regulatory Authority (SAHPRA) for quality, safety, or intended use.

Store products in a cool, dry place away from direct sunlight. Store below 25°C.

Proper storage helps preserve the integrity and potency of the natural ingredients. Keep out of reach of children.

If you are currently taking prescription medication, we recommend consulting your healthcare provider before introducing any new natural remedies.

While our formulations are designed to be gentle and supportive, individual interactions can vary, and professional guidance ensures the best outcome for your health.

If you are pregnant or breastfeeding, please consult your healthcare provider before using any of our products.

Although we prioritize pure and carefully selected ingredients, this is a sensitive time that requires individualized medical guidance.

Our products vegan and cruelty free and follow the strictest ethical standards. Mend is an unregistered medicine and has not been evaluated by SAHPRA for its quality, safety and intended use.

please note:

Mend products are complementary in nature and are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional regarding medical conditions or ongoing treatment. Individual results may vary.